Kathy | Woven Straw Crossbody Bag

Your order is important to us, and we are here to guide you through the entire process. Your items will be shipped with Royal Mail for trusted and timely delivery.

Free home delivery is included with all orders, and you will receive regular updates so you always know where your parcel is.

At Everly London, your experience matters just as much as the products we offer. Whether you have a question about your order, need help with a return, or would like to learn more about our collection, our support team is here to help.

You can reach us at any time via our contact form or by emailing info@everly-london.com. We aim to respond as quickly as possible, because your satisfaction is always our priority.

We want you to love every purchase from Everly London. If for any reason your order doesn’t meet your expectations, you have 30 days from delivery to return it for a full refund — no questions asked.

The process is simple and stress-free. Just contact our support team and we’ll guide you every step of the way. Whether the fit isn’t quite right, the style doesn’t suit you, or you’ve simply changed your mind, we’re here to make returns easy.

Your satisfaction is our priority. We’ve helped thousands of customers across the UK find pieces they love, and if something isn’t right, we’ll put it right. That’s our promise — straightforward service, fair policies, and a shopping experience you can trust.

Your security is our priority. We offer a range of trusted payment options, including Shop Pay, Google Pay, Apple Pay and all major credit cards — so you can choose what suits you best, knowing your transaction is fully protected.

Every purchase is secured with industry-standard SSL encryption, keeping your personal and payment details safe from the moment you browse to the point your order is confirmed. We never share, sell or pass on your data to third parties.