Shipping and Delivery
Last updated: 12 March 2026
Everly London is a trading name of VELORA TRADING LIMITED.
Email: info@everly-london.com
1. Processing Time
Orders are typically processed within 1–3 business days. Once your order has been shipped, you will receive an email with tracking information where available.
2. Delivery Time
Estimated delivery times:
• United Kingdom: 5-10 business days
Please note that delivery times are estimates and may be affected by customs procedures, courier delays, high seasonal demand, or other external factors.
3. Shipping Method and Origin
All orders are dispatched directly from our overseas supplier. In rare cases, customs fees or import duties may apply — if so, these would be the responsibility of the customer.
4. Shipping Costs
Shipping costs are calculated at checkout and depend on the destination, package weight, and chosen shipping method.
5. Address Accuracy
Customers are responsible for providing accurate and complete shipping details at checkout.
If incorrect or incomplete shipping information is provided, additional shipping fees may apply for reshipment, or the package may be returned to the sender.
6. Lost or Undelivered Packages
If a package is lost or undelivered, please contact Everly London at info@everly-london.com. We will assist in tracing the shipment with the courier and, where possible, work toward a resolution.
We recommend using tracked shipping for all returns and deliveries whenever possible.
7. Contact
For any questions regarding shipping or delivery, please contact us at:
info@everly-london.com
Everly London is a trading name of VELORA TRADING LIMITED.
Address: 24–26 Arcadia Avenue, London, N3 2JU, United Kingdom.
Contact: info@everly-london.com