Privacy Policy

Last updated: 12 March 2026

Everly London is a trading name of VELORA TRADING LIMITED.

Email: info@everly-london.com

We respect your privacy and are committed to protecting your personal data in accordance with applicable data protection laws, including the UK General Data Protection Regulation (UK GDPR).

1. Personal Data We Collect

When you visit our website, place an order, or contact us, we may collect the following information:

• Full name
• Billing and shipping address
• Email address
• Telephone number
• Payment information (processed securely by payment providers)
• IP address
• Device and browser information
• Website usage and browsing behaviour
• Order history and purchase information

2. How We Use Your Data

We use your personal data for the following purposes:

• Processing and delivering your orders
• Managing payments and preventing fraud
• Providing customer service and responding to inquiries
• Sending order confirmations and shipping updates
• Improving our website, services, and user experience
• Complying with legal and regulatory obligations

If you have given consent, we may also use your email address to send promotional messages or updates about our products. You can unsubscribe from marketing communications at any time.

3. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

• Performance of a contract (to process and deliver your order)
• Legal obligations (such as tax and accounting requirements)
• Legitimate interests (such as improving our services and preventing fraud)
• Consent (for marketing communications)

4. Sharing Personal Data

We only share personal data with trusted third parties where necessary to operate our business. These may include:

• Payment service providers
• Shipping and logistics partners
• Website hosting and ecommerce platforms
• Analytics and advertising partners
• Customer support tools

These third parties only receive the data necessary to perform their services and are required to protect your information.

5. International Data Transfers

Some of our service providers may be located outside the United Kingdom or the European Economic Area. In such cases, we ensure that appropriate safeguards are in place to protect your personal data.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes described in this policy, including for legal, accounting, and regulatory requirements.

Order and transaction data may be retained for longer periods where required for tax and financial recordkeeping.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyse website usage, and support marketing activities.

More information about how we use cookies can be found in our Cookie Policy.

8. Data Security

We take appropriate technical and organisational measures to protect your personal data against loss, misuse, unauthorised access, disclosure, or alteration.

All payment transactions are processed through secure, encrypted connections.

9. Your Rights

Under applicable data protection laws, you may have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion of your personal data
• Object to certain types of processing
• Request restriction of processing
• Request transfer of your data (data portability)

To exercise these rights, please contact us using the details below.

10. Contact

If you have questions about this Privacy Policy or how your personal data is handled, please contact us. Email: info@everly-london.com

Everly London is a trading name of VELORA TRADING LIMITED.
Address: 24–26 Arcadia Avenue, London, N3 2JU, United Kingdom.
Contact: info@everly-london.com